Contact us
ChessMarshal is built by a small team. Email is the fastest way to reach us; we read every message.
Email support
Send questions, bug reports, or feature requests to support@chessmarshal.com. Include your club name so we can look up your account if needed.
Response time
We aim to respond within one business day. Tournament-day issues (something is broken during a live event) take priority.
Feature requests
Tell us what would make the platform more useful to your club. We prioritize based on what real tournament directors actually ask for.